We take pride in the quality of our products and want you to be satisfied with your purchase.
Consumable Products
Due to the nature of consumable goods:
- Opened tea products are not eligible for return or refund
Unopened Products
- Unopened and unused items may be returned within 14 days of delivery
- Products must be in original packaging and condition
Refunds & Store Credit
- Approved returns may be refunded to the original payment method or issued as store credit, at our discretion
Return Shipping
- Customers are responsible for return shipping costs
- Original shipping fees are non-refundable
How to Initiate a Return
Email info@vocalleaf.com with:
- Order number
- Reason for return
- Photos if applicable
Returns sent without approval may not be accepted.